Personal Data Processing Information
Last updated: January 10, 2026
🔒 Your privacy matters to us. This policy describes how we collect, use and protect your personal data in compliance with EU Regulation 2016/679 (GDPR).
BETA VERSION
Local Hours is currently in beta phase and is a personal project between private individuals.
Many features are not yet fully implemented. Your data can be deleted at any time by
deleting your account directly from the platform, or by sending a request to
postmaster@localhrs.com.
The Data Controller for your personal data is a private individual based in Italy who operates Local Hours as a personal project in beta phase.
Project: Local Hours (personal project)
Email: privacy@localhrs.com
Data Deletion Requests: postmaster@localhrs.com
For any privacy questions, you can contact us at the email addresses above.
We collect the following categories of personal data:
| Category | Specific Data |
|---|---|
| Registration data | Name, surname, email, password (encrypted), profile photo |
| Profile data | Bio, languages spoken, city, interests, date of birth |
| Local data | ID document (for verification), IBAN, tax address |
| Experience data | Title, description, photos, location, price, availability |
| Communications | Messages between Locals and Participants, reviews |
| Category | Specific Data |
|---|---|
| Browsing data | IP address, browser, device, operating system |
| Usage data | Pages visited, time spent, clicks, searches |
| Geolocation | Approximate location (only with your permission) |
| Cookies and trackers | Session identifiers, preferences, analytics |
| Purpose | Description | Legal Basis |
|---|---|---|
| Service delivery | Account management, bookings, payments, communications | Contract |
| Security | Fraud prevention, Local identity verification, content moderation | Legitimate interest |
| Service communications | Booking confirmations, reminders, important notices | Contract |
| Marketing | Newsletter, personalized offers, promotions | Consent |
| Analytics | Platform usage analysis, service improvement | Legitimate interest |
| Legal obligations | Invoicing, tax compliance, authority requests | Legal obligation |
We process your data based on:
Data necessary to provide the service (account, bookings, payments).
For marketing, newsletters and non-essential cookies. You can withdraw it anytime.
For security, fraud prevention and service improvement.
To comply with tax, accounting and authority requirements.
We keep your data only as long as necessary:
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion + 30 days backup |
| Transaction/invoice data | 10 years (Italian tax requirement) |
| Messages and communications | 3 years from account closure |
| Public reviews | Indefinite (anonymized after deletion) |
| Navigation logs | 12 months |
| Analytics cookies | 26 months (Google Analytics) |
Some of our providers are based outside the EU/EEA (e.g. USA). In these cases, we protect your data through:
We implement technical and organizational measures to protect your data:
Under the GDPR, you have the following rights:
Request a copy of all data we hold about you.
Correct inaccurate data or complete incomplete data.
Request deletion of your data ("right to be forgotten").
Request temporary restriction of processing.
Receive your data in a structured format and transfer it elsewhere.
Object to processing for marketing or legitimate interest.
Request human intervention for automated decisions affecting you.
We will respond within 30 days (extendable to 60 in complex cases).
If you believe your rights have not been respected, you can file a complaint with the Italian Data Protection Authority (Garante): www.garanteprivacy.it
🚫 Adults Only Service
Local Hours is restricted to users at least 18 years old. We do not knowingly collect data from minors. If we discover that a minor has created an account, we will delete it immediately along with all their data.
If you are a parent and believe your minor child has provided data to Local Hours, contact us at privacy@localhrs.com.
We may update this Privacy Policy periodically to reflect changes in our services or regulations.
For significant changes:
For any privacy questions or to exercise your rights:
Privacy Email: privacy@localhrs.com
Data Deletion Requests: postmaster@localhrs.com
Response time: Within 30 business days from request.
Document valid from January 10, 2026 • Terms of Service • Back to Home
Local Hours - Personal Project (Beta)